Portofolio & Studi Kasus
Berikut seleksi proyek yang telah KING403 deliver — disajikan dengan izin klien (nama disamarkan jika diminta NDA).
1. Portal Merchant Nusantara
Industri: Fintech / Payment
Durasi: 14 minggu
Tim: 6 engineer, 2 designer, 1 PM
Tantangan
Klien membutuhkan portal onboarding merchant dengan verifikasi dokumen, integrasi 4 payment gateway, dan dashboard real-time — menggantikan proses manual via spreadsheet.
Solusi KING403
- Platform web responsive + API terpisah
- Workflow KYC multi-step dengan status tracking
- Webhook handler untuk callback gateway
- Dashboard admin dengan filter & export CSV
Hasil
| Metrik | Sebelum | Sesudah | |——–|———|———| | Waktu onboarding merchant | 5–7 hari | 4–8 jam | | Error rate data entry | 12% | < 1% | | Merchant aktif bulan 1 post-launch | — | +340 |
2. Dashboard Analytics Pro
Industri: SaaS B2B
Durasi: 10 minggu
Tim: 4 engineer, 1 designer
Tantangan
Startup SaaS perlu dashboard analytics white-label untuk klien enterprise — 50+ metrik, refresh near real-time, multi-tenant isolation.
Solusi
- Arsitektur multi-tenant dengan tenant_id scoping
- Pipeline ETL ringan (batch 5 menit)
- Chart library custom + caching layer
- Role-based dashboard views
Hasil
- Load time dashboard < 2 detik (p95)
- 15 enterprise client onboarded dalam 3 bulan
- Churn turun 18% (attributed to better reporting UX)
3. Platform Edu Digital
Industri: Edutech
Durasi: 16 minggu
Tim: 8 engineer, 3 designer, 2 QA
Tantangan
Lembaga pendidikan swasta ingin LMS custom: enrollment, video course, quiz, sertifikat digital, payment cicilan.
Solusi
- LMS modular (course → module → lesson)
- Integrasi payment installment
- PDF sertifikat auto-generate dengan QR verify
- Mobile PWA untuk akses offline konten teks
Hasil
- 12.400 MAU (monthly active users) dalam 6 bulan
- 89% course completion rate (vs 62% platform lama)
- Rating app store: 4,6/5
4. Rebrand Ekosistem Retail
Industri: Retail / Lifestyle
Durasi: 8 minggu (brand) + 12 minggu (digital touchpoint)
Tim: Brand strategists, designers, frontend engineers
Tantangan
Brand retail dengan 40+ outlet perlu identitas visual unified dan 8 touchpoint digital (web, app, email, sosmed, in-store display).
Solusi
- Brand book 48 halaman
- Design system 120+ komponen Figma
- Website e-commerce headless rebuild
- Template email & social asset kit
Hasil
- Brand recognition survey: +35% unaided recall
- Conversion rate website: +22%
- Time-to-publish campaign: 3 hari → 4 jam
5. Migrasi Cloud Enterprise
Industri: E-commerce
Durasi: 6 minggu
Tim: 3 DevOps, 2 backend engineers
Tantangan
Monolith legacy di on-premise server — downtime maksimal 2 jam, data 2TB, traffic peak 50k concurrent.
Solusi
- Blue-green migration strategy
- Database replication & cutover plan
- CDN + WAF fronting
- Auto-scaling group configuration
Hasil
- Migrasi selesai dengan 47 menit downtime (target 2 jam)
- Biaya infra -30% bulan pertama
- Page load global: -40% latency
6. Helpdesk Omnichannel 24/7
Industri: Media & Entertainment
Durasi: Ongoing retainer (12+ bulan)
Tim: 12 CS agents, 2 team lead, 1 QA
Tantangan
Platform media dengan 500k+ users butuh support 24/7 multi bahasa (ID/EN), SLA FRT < 5 menit.
Solusi
- Ticketing + live chat integration
- Tiered escalation (L1 → L2 → engineering)
- Knowledge base 200+ artikel
- Monthly CSAT reporting
Hasil
| KPI | Target | Actual | |—–|——–|——–| | FRT | < 5 min | 3,2 min avg | | CSAT | 85% | 91% | | Resolution 24h | 90% | 94% |
Teknologi yang Sering Kami Pakai
Lihat detail stack di halaman Teknologi.
Ingin Proyek Serupa?
Ceritakan kebutuhan Anda — kami akan share relevan case study lengkap (under NDA jika diperlukan).